I had the impression that some chapters contradict each other, but generally the book contains good advice. It sometimes could be a bit more actionable, but overall the ideas are practical and I can imagine applying some in my job.
Positive: The techniques are not manipulative but mostly just good communication practices (like assuming that everyone has the capacity to be great at their job, and you as the leader having the responsibility to help them motivate themselves).
I had the impression that some chapters contradict each other, but generally the book contains good advice. It sometimes could be a bit more actionable, but overall the ideas are practical and I can imagine applying some in my job.
Positive: The techniques are not manipulative but mostly just good communication practices (like assuming that everyone has the capacity to be great at their job, and you as the leader having the responsibility to help them motivate themselves).